please order before 3pm for guaranteed same day service

Click here to see our delivery information

Our local same day delivery service covers the towns of welwyn garden city, hatfield, stevenage, st. albans, hertford, potters bar and almost everywhere in between.
we deliver to the following postcodes monday to sunday (excluding bank holidays)

al1, al2, al4, al5, al6, al7, al8, al9, al10, en6, sg1, sg2, sg3, sg4, sg13, sg14

For delivery outside our local area including worldwide, please call us to arrange this via our extensive network of partner florists.

Our Crassula Gift Set comprises of:

A large & lush Crassula plant (commonly known as a Jade or Money Plant) in a stylish white planter
A watering can

This can be collected from our store in Welwyn Garden City or delivered on a specified day.

Please check our delivery locations –

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Will the flowers/plants be exactly as shown in the image?

Unless specified, the designs shown are to illustrate the colour way of your chosen gift. Our stock (and our partner florists if UK delivery) of flowers and plants changes on a daily basis so we prefer to use the freshest seasonal flowers and plants available on your chosen delivery or collection date. Please be assured that value, colour and style are not compromised. If specific varieties are important to you then please call us on 01707 326329.

Can I order for 'Same Day' collection or local delivery?

Yes. Please place your order on our webshop before 2pm. If you need to place an order for same day collection or local delivery after 2pm, please call us and we'll do our very best to help you.

What time will my order be delivered?

Please be aware that we deliver all day between 9:00am and 6:00pm. At busy times we sometimes deliver outside these times. If the timing is important to you then we recommend that you use our Click & Collect service.

Can I amend an order which I have already placed?

If you would like to change the details of an order you've already placed, simply contact us on: 01707 326329 (or, from outside the UK on: +44 (0)1707 326329).

Can I just send a Jellycat toy on it's own?

No. Our Jellycat toys must accompany a bouquet, arrangement or plant gift.

Can I order online and collect?

Yes. Simply choose our 'Click & Collect' option shown after you have added your selected item to the shopping cart.

Do you deliver on a Sunday?

Yes for local orders this is possible. Although our shop is not normally closed on Sunday's we do offer a delivery service. Orders must be placed by 4pm the day before at the very latest.

How can I pay for my order online?

You are able to pay by the following methods: Paypal Visa Visa Debit Mastercard American Express

How do I know whether my order has been delivered?

You can be assured that the greatest care will be taken to delivery your order successfully. If we have difficulty, we will advise you as soon as possible. If a re-delivery is necessary, every effort is made to achieve this on your requested day but we reserve the right to deliver the following day if nece

How much will delivery cost?

You can view full details about our delivery options by clicking on our Delivery information page (link)

I am having difficulty placing my order, what should I do?

If you experience problems placing your order online, please contact us and we'll happily take your order over the phone. Please us on 01707 326329 (or from outside of the UK +44 (0)1707 326329). Our opening hours are: We are always looking for ways to improve customer experience online and therefore any feedback on why you have experienced difficulty would be greatly appreciated. Please send any feedback on difficulties with our web site to:

What are your opening hours?

Monday - Wednesday | 8:30am - 5:00pm; Thursday, Friday | 8:30 - 6:00pm; Sautuday | 8:30am - 5:00pm  

What happens if I provide the incorrect address for the recipient?

In this case, you may be required to pay an additional delivery cost of £6.00

What if the recipient is not at home when you deliver?

If no one is at home when we attempt delivery, your gift will either be left with a neighbour or, a safe place at the recipients address. Alternatively, your gift may be returned to our shop. We will leave a calling card for the recipient to advise them of the action taken. The card will state the whereabouts of the gift and our contact details. In the event of the item being returned to our shop, once contacted by the recipient, we will arrange re-delivery at a mutually agreed time

Where can I send your flowers?

At this time we offer a delivery service to the following postcodes: AL1, AL2, AL4, AL5, AL6, AL7, AL8, AL9, AL10, EN6, SG1, SG2, SG3, SG4, SG13, SG14 For delivery outside our local area including Worldwide, please call us to arrange this via our extensive network of partner florists.

Who will make and delivery my chosen gift?

Local area Your gift will be created by one of our skilled florists at our store which is located in Welwyn Garden City. Please click on the following link for our local delivery coverage | UK We will relay your order via one of our partner florists who are the closest to your recipient address.